AI adoption is just half the battle. Is it improving workers’ capabilities?
AI adoption is only half the battle. True progress requires workers to use professional judgment and expertise to refine AI outputs, ensuring technology enhances rather than replaces human capability.
The real test is whether AI helps to grow the judgment, expertise and confidence needed for more complex work.
Over-reliance on AI could make it harder for us to solve increasingly complex problems, says the writer.
PHOTO: REUTERS
Chen Zan
Published
An adult educator I recently spoke to described how artificial intelligence generated an entire lesson plan in minutes, yet she still had to rewrite much of it to make it relatable to her mid-career learners.
Some may argue that all she needed to do was refine the plan with further prompts. Yet, effective prompting itself requires professional judgment, drawing on an educator’s understanding of learners’ lived experiences, workplace challenges and subtle needs to shape the AI’s output.
source: The Straits Times https://www.straitstimes.com/opinion/ai-adoption-is-just-half-the-battle-is-it-improving-workers-capability